🔬 Key Clinical & Consumer Takeaways
- Every order placed through our official store carries a full 60-Day Money-Back Guarantee.
- Clear 4-step RMA return protocol ensures refunds are disbursed within 48 business hours after warehouse inspection.
- Smart buyer tip: keep unused boxes in your 3-Box or 6-Box bundle sealed while testing your first 30-sachet box!
1. Complete Consumer Transparency on the 60-Day Guarantee
We believe you should know every detail of a supplement's return policy before you place an order. When you purchase Leanela™ Slim Coffee Booster through our Official Direct Store, your order is backed by a 60-Day Money-Back Guarantee.
2. The Exact 4-Step Return & Refund Procedure
- Step 1 — Contact Customer Support Within 60 Days: Email [email protected] or use the retail processor link on your checkout receipt within 60 calendar days of purchase to request a Return Merchandise Authorization (RMA) number and return facility address.
- Step 2 — Package Your Return Safely: Place the boxes along with your order invoice and RMA number in a sturdy shipping box or padded mailer.
- Step 3 — Ship With Tracked Postage: Mail the package via USPS, UPS, FedEx, Royal Mail, Canada Post, or Australia Post with tracking (return shipping costs are the buyer's responsibility) and email the tracking number to support.
- Step 4 — 48-Hour Refund Disbursement Upon Inspection: Once the warehouse receives and inspects your return, your refund is processed within 48 business hours back to your original credit card or payment method.
3. Pro Tip for Multi-Box Bundle Buyers
Because standard written return terms distinguish between opened items and sealed boxes, always open one box at a time when starting your 3-Box or 6-Box protocol. Read the full policy on our Shipping & Returns Page or reach out via our Contact & Support Center.
Frequently Asked Questions on This Topic
Every official order is protected by a 60-Day Money-Back Guarantee starting from your original order date.
(1) Contact customer support within 60 days for a Return Merchandise Authorization (RMA), (2) Pack your boxes with your order receipt and RMA number, (3) Mail the return package with tracking (buyer pays return postage), and (4) Receive refund disbursement within 48 hours of warehouse verification.
When your multi-box bundle arrives, open only Box #1 to enjoy your daily sachets and keep Boxes #2 through #6 factory-sealed until you need them so all extra boxes remain in pristine returnable condition.
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